Considering the field of activity of the chip processor website (online sale of physical products), it is necessary to provide you with the necessary information about the conditions of purchasing from the website. First of all, you need to know that receiving a contact number when registering on the site is only for validating and confirming your user account, and you will provide this information to the chipmaker at your own discretion.Some of your information is the responsibility of the Chipperdaz website, but we are not obligated to provide this information to judicial authorities with an official order.
Inventory and order registration
If a product is out of stock on the website, it is not possible to buy it and you have to be patient until it is available on the website. If you need the products on the site, you can contact the store office through the communication bridges and talk to the sales unit experts.
Buying and placing an order is possible only through the main website of the chipmaker, and it is not possible to place an order by phone or in person, because your payment as a purchase invoice must be created on the website and served to you.
To buy all the products of the store, you must have a user account with a confirmed contact number on the site, so that you can access your purchase records and the process of tracking your order, and the way you can communicate with our store will be through your user account section.
Be careful that if you buy for someone else through your user account, the store recognizes you as a buyer, and if you intend to send the product or products to another address, you must fill in the necessary information in the addresses section. And when placing the order, enter the necessary details, otherwise, the shipment will be sent to the default address registered on the site.
If after placing an order, it is necessary to place another new order at the same time, you can buy in another basket, if the interval between placing orders is less than 12 hours, all your orders that have been placed separately will be sent to your service at once (unless different addresses and descriptions are entered for each order when you purchase).
Payment section and shopping cart
If you make the purchase process by VPN when buying from the chipper’s website, there is a possibility that your payment will not be successful at the payment gateway. In this case, the cost of the product or products may be deducted from your account, but this cost has not been deposited into the store’s cash register, and you must wait for the return of the money by your bank for up to 72 hours, and there is no need to contact the store.
If you encounter this problem even without using embargo software, contact the collection and check the deposits so that if the cost has been deposited to the store account, the shipment can be prepared and sent.
It is currently not possible to pay for the shipment on the spot, and all payments are made through the portals of the Chip Pardaz website.
Shipping products
Due to the fact that the delivery of the products will be done by the post office for the time being, therefore the duration of the shipment is entirely related to the postal company, and the store will finally deliver your shipment to the post office for delivery within one working day, and you can Track your parcel through the tracking code that will be provided to your post office after delivery.
Product return conditions
First of all, it should be said that you should be careful when buying products and after careful checking, add the product or products to the shopping cart and pay the fee and register the order, because you may face problems after the delivery of the shipment.
All the products are checked by the store before being sent to our dear customers and will be sent to you in a completely healthy form. In case the parcel is damaged during transportation, the account of the respected customer is the post office (but due to the proper packaging in the chip shop, this is very rare).
In the product return conditions section, you should consider the following:
If for any reason the product you receive is different from the images on the site, you must inform the website within 24 working hours so that necessary measures can be taken.
After the delivery of the shipment by post, you must register the return within 24 hours, otherwise, the store will have this example that the product has reached you safely.
If the product’s original packaging is damaged, it cannot be returned.
Any change or opening and closing of items such as screws, press doors, spilling liquids or damage due to electrical fluctuations will eliminate the possibility of returning the purchased product or products.
In case of any unusual distortion such as breakage, there will be no possibility of returning the goods.
If your item is eligible for return, you must pack and send the product or products to the store exactly as received. After receiving the product, your full payment + 50% of the postage fee will be returned to your account by the store, which may take 1 to 5 days. (It is mandatory to submit a postage receipt along with the shipment, otherwise the postage will be the responsibility of the customer).
If for any reason, after receiving the product on the spot, you give up on the purchase, you must send the product by post without opening the package (even the smallest item, in the same way, along with the receipt of payment, to the address of the store and the exact zip code).
Warranty conditions
Chip processor products have a 36-month warranty and 5-year after-sales service.